Warranty Policy
Warranty Policy
Terra Nova cares the quality as much as you do. To ensure our customer we will be happy about our products, we offer a 12 month manufacturer's warranty for all of our frames and lens. If you find out any defects in your frames or lens that you purchase within one year. We will repair or replace your item free of charge. Please see the below what it is covered and what is not.
Frames Defects (Covered)
- Stripped screws
- Broken nose pad arms
- Broken hinges
- Oxidation and discoloration
Frames Defects (Not Covered)
- Excessive exposure to heat and cold
- Prolonged exposure to water
- Rough handling
- Improper cleaning
Lens Defects (Covered)
- Cracks not caused by rough handling
- Peeling coatings
- Prescription is not accurate
Lens Defects (Not Covered)
- Excessive exposure to heat and cold
- Prolonged exposure to water
- Rough handling
- Improper cleaning
If you have any question, please contact us at order@terranovaeyewear.com .